? QA Design Gurus: Good user experience

Aug 15, 2015

Good user experience

Two words are often used synonymously while describing a good user experience using an application.

The Usability and The User Experience(UX).

Both Usability and User experience are essential to the success of a application.

Usability focuses on goal achievement when using an application while a User experience focuses on design, human factors, accessibility, marketing as well as usability.

User experience(UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. Business goals and objectives of the application are also accounted.

Some of the common misperceptions
1. Thinking that because something is easy to use, it's a good user experience.
2. Thinking a beautiful design will magically make an application easy or intuitive to use.

When do we say that an application is usable?
An application which enables user to achieve their goals quickly, with minumum fuss or frustation and without error while been intuitive, simple or extremely learnable.

When do we say that the user experience is good using the application?
A usable application which emphasize on presentation, interactive behaviour, functionality, assistive capabilities and system performance.

Some factors to be considered to see if the application is usable and gives a good user experience
1. Adoptability
2. Learnability
3. Efficiency
4. Transparency
5. Desirability

These factors will be detailed soon...

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