? QA Design Gurus: Is it a defect or a feature?

Sep 16, 2015

Is it a defect or a feature?

Quality Assurance engineers sometimes they face a situation like whether it is a bug or a feature.

Examples:

Dots in gmail address:

Gmail users can have infinite email addresses with single Gmail id. Yes, it is possible. If my Gmail id is "myid@gmail.com" then I can have email addresses like "m.y.i.d@gmail.com","my.id@gmail.com","myi.d@gmail.com"...etc.

More info @ http://gmailblog.blogspot.in/2008/03/2-hidden-ways-to-get-more-from-your.html

It was a defect. Because it was not documented until it was discovered in public. Now it is feature :)

Most of the web applications have unique email restrictions. They can use single email id with dots for their testing.


5 seconds delay:

Gmail usually has a 5 seconds delay. They converted this defect to a feature. Gmail server does not immediately process the message. If the user clicks on undo button then Gmail stops processing that message.


Recently I faced this kind of situation. Our web application UI is modified using a new UI framework. The following integer field is set to a range from 100 to 200.



When a user provides 400 value to this field it throws error message saying the Maximum value is 200. This is old UI behaviour.

When a user provides 400 value in new UI to the same integer field it got set to 200 when the user clicked outside of integer field(on blur event). There is no user intimation saying integer field value is set to maximum value.

When we discuss with dev, they said that this is UI framework behaviour we cannot do anything.

These kinds of defects we should not assume anything. We should discuss with higher people and take the decision. Better to log these kinds of defects and close them with proper resolution.

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