All About the Bug

As a QA personal you will come across the word ‘Bug’ in your day to day life or even many times a day. As a QA engineer, the primary job is to detect these Bugs/failures/errors or unexpected result in feature/software and deliver a quality product. 

Let’s brush up the basics first before going further.

•       Severity defines “How bad the defect impacts the product functionality”
•       Priority defines “How soon it is desired to fix the problem”

It is very important to tag bugs with appropriate Severity and Priority while filing the C.R(Change Request), so let us see the what all types will come under available priority and severity list

Bug Severity:

·        0-Blocker: A showstopper which has no work around, hang, system crash and something that is absolutely blocking to move forward with testing

·        1-Critical: Crash or data loss with a work-around, and critical for shipping. However, we can keep continue with our work/testing.

·        2-Major: Buggy feature, and something that has to be fixed, but doesn't crash, major usability problems

·        3-Average: Error occurs at boundary conditions, Product inconsistency, Minor feature broken with a workaround

·        4-Minor: Typos, Annoyances, minor usability problems

Bug Priority:

1-Highest:  A show stopper, QA is blocked with testing and must be addressed with high priority 
2-High: Issue is highly desirable for the release under development 
3-Medium: Issue is desirable for the release under development 
4- Low: Issue is of very low importance for the release or features under development

It is very important to specify all the details of the bug. A short and nice headline, an informative description, steps to reproduce and related log files, screenshot and projects, etc.

 QA job doesn’t end after filing a bug, we have to keep track of the things that what bugs are fixing in the release and what are closed as not reproducible/not valid. An eye should be kept on postponed bugs as well. Not only these, bugs triaging is also one of the key factor to deliver a quality product

Last but not the least, be careful to add all the required artifacts while logging the bugs. Happy Testing :)